At Chipped Monkey, your privacy comes first. This privacy policy tells you how we and our group companies manage your personal data when you access and use our website and services and applies to data collected, used and stored when you request, access or use our services, or when you otherwise provide us with your personal data. It is in compliance with the Microchipping of Dogs and Cats (Permitted implanters) (England) Regulations and UK General Data Protection Regulation (GDPR)
Who We Are
Chipped Monkey is a DEFRA-compliant microchip database for pets in the UK. We securely store and manage pet microchip information to help reunite lost pets with their keepers. We may share information with authorised parties such as veterinary professionals, animal welfare organisations, and local authorities as required by law.
Data We Collect
We may collect and process the following types of personal data:
Pet owner’s details : name, address, contact number, email address
Pet details : microchip code, name, animal type, breed, colour, age, and other health information
Authorised agents details (for vets and welfare officers) Vets and welfare officers Note: You must provide the following details of your authorised agent: name organisation professional registration contact details (for vets and welfare officers)
Data about website and application visits (see our Cookie Policy): IP address, browser type, and usage analytics
How We Use Your Data
For what purposes we process your data?
Pet microchip registration and pet microchip management. Aiding in the reuniting lost pets with their owners Complying with our legal and regulatory obligations, Processing any account or pet registration you have with us.
To protect our website and service levels ; Legal Basis for Processing
We process personal data on the following legal bases:Your own actions (for example, when you open an account or register your pet)
Necessitate to enter into and perform a contract with you (for example, for providing you our services) Statutory requirements (Such as to meet DEFRA legislation) Legitimate interests: for example, for the effective operation of our services)
Sharing Your Data
We may disclose your personal information to: Veterinary practice, animal welfare organisation and authorised for reunification authorities
Public officials and law enforcement as mandated by law DEFRA and other regulatory authorities for use under compliance Third-party providers of services who have a contractual obligation to protect your data
We do not sell your personal information to anyone.
Data Security
Chipped Monkey through robust technical and organisational security measures, protect this data against loss, misuse, unauthorised access, disclosure, alteration, or destruction. Only approved persons will have access to your information and that access is strictly controlled.
Data Retention
We keep your personal data as long as required to comply with our legal and contractual obligations. Microchip registration data is generally maintained for a period of 15 years on average in order to meet legislative requirements.
Your Rights ; Your rights under UK GDPR You have the following rights under the UK GDPR: Access your personal data
Ask to have incorrect or incomplete data fixed
Ask for your data to be deleted in some cases
Object and Restrict the processing of personal data
Ask for your data to be ported to another supplier
To exercise your rights please contact us with identity proof. We will reply to your request within 30 days.
Changes to This Policy
We may modify this Privacy Policy at any time. We will post any changes to this page and, where appropriate, we will send a notice to you via email.
Contact Us
Contact Us You may send inquiries regarding this Privacy Policy or your personal data by visiting: our Data Protection Officer is:
Chipped Monkey LTD
By accessing our website and/or using our services, you consent to the terms of this Privacy Policy.